Privacy Policy

Introduction

As the operator of this website, we, FAIR2.ME GmbH, are the data controller responsible for processing the personal data of the users of this website. You can find our contact details in the imprint of the website, while the contacts for questions concerning the processing of personal data are provided directly in this Privacy Statement.

We are strongly committed to protecting your privacy and your private and personal data. We collect, save, and use your personal data strictly in accordance with the provisions of this Privacy Statement and the applicable data protection provisions, including without limitation the European General Data Protection Regulation (GDPR) and national data protection provisions.

With this Privacy Statement, we wish to inform you to what extent and for what purpose your personal data is processed in connection with the use of our website.

Personal data

Personal data is all information about an identified or identifiable individual. This includes information about your identity such as your name, your e-mail address, or your postal address. Any information that cannot be linked to your identity (e.g. statistical details such as the number of users of the website) is, however, not considered to be personal data.

You can essentially use our website without disclosing your identity and without providing any personal data. In that case, we will merely collect general information about your visit to our website. However, some of the services offered require you to provide certain personal data. As a rule, we will process such data only for purposes connected with the use of this website, including without limitation for the provision of the desired information. Whenever personal data is collected, you are only required to provide the data that is absolutely essential. Also, you may be asked to provide additional details, which is optional information provided voluntarily. We let you know in each case whether the input fields are for mandatory or optional details. More specific details are provided in the relevant section of this Privacy Statement.

There is no automated decision-making on the basis of your personal data in connection with the use of our website.

Processing personal data

We store the information provided by you on specially protected servers located within the European Union. Technical and organisational measures are taken to protect such servers against loss, destruction, access, modification, or dissemination of your data by unauthorised persons. Access to your data is permitted only to a limited number of authorised persons in charge of the technical, commercial, or editorial support of the servers. Notwithstanding regular controls, full protection against all risks cannot be provided.

Your personal data is transmitted over the Internet in encrypted form. We use TLS/SSL encryption (Transport Layer Security / Secure Socket Layer) for the transmission of data.

Disclosure of personal data to third parties

As a rule, we use your personal information only for providing the services that you have requested from us. Insofar as we use external service providers in performing the service requested, such external service providers will also access the data exclusively for the purpose of performing the service. By taking the necessary technical and organisational measures we ensure compliance with data protection provisions and we obligate our external service providers to do the same.

Moreover, we will not disclose the data to any third parties, including without limitation for advertising purposes, without your express consent. We will disclose your personal data only if you have given your consent to disclosure of the data or insofar as we are entitled or obligated to do so under legal provisions and/or administrative or judicial orders. This may include, without being limited to, giving information for purposes of criminal prosecution, in order to avert danger, or in order to enforce intellectual property rights.

Where we or our service providers transfer your personal data to countries outside the European Union, we comply with the specific requirements of Articles 44 et seq. of the GDPR and obligate our service providers to do the same. Consequently, we will only transfer your data outside the EU if the level of protection guaranteed by the GDPR is maintained. This is ensured in particular by an adequacy decision of the European Commission or by appropriate safeguards pursuant to Article 46 of the GDPR.

Legal basis of data processing

Insofar as we obtain your consent to processing your personal data, Article 6(1)(a) of the GDPR constitutes the legal basis for such data processing.

Insofar as we process your personal data because processing is necessary for the performance of a contract or is necessary under a quasi-contractual relationship with you, the lawfulness of data processing is based on Article 6(1)(b) of the GDPR.

Insofar as we process your personal data because processing is necessary for compliance with a legal obligation, the lawfulness of data processing is based on Article 6(1)(c) of the GDPR.

Furthermore, Article 6(1)(f) of the GDPR may constitute the legal basis for data processing, if processing of your personal data is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by your interests or your fundamental rights and freedoms which require protection of personal data.

Throughout this Privacy Statement, we refer to the legal basis on which we process your personal data.

Deletion of data and duration of storage

As a rule, we delete or block your personal data as soon as the purpose of storage of such data has ceased to apply. However, we may continue to store your personal data beyond that, if such storage is required by legal provisions to which we are subject, including without limitation the legal obligation to retain business records and documentation. In such a case, we will delete or block the personal data after the prescribed period of time has expired.

Use of our website

Information relating to your computer

Every time you access our website, we will collect the following information relating to your computer, regardless of whether or not you have registered: the IP address of your computer, the inquiry of your web browser, and the time stamp of that inquiry. In addition, the status and the amount of data transmitted in the course of the inquiry are collected. We also collect product and version information about the web browser used and the operating system of the computer. Furthermore, we record the website from which our own website has been accessed. The IP address of your computer is stored only for the duration of your use of our website; afterwards, it is deleted or anonymised by truncation. The remaining data is stored for a limited period of time.

We use this data to operate the website, more specifically for troubleshooting, in order to assess the degree of utilisation of the website, and to carry out adjustments or improvements thereof. Such purposes also constitute our legitimate interest in data processing in accordance with Article 6(1)(f) of the GDPR.

Use of cookies

Like many other websites, our website uses cookies. Cookies are small text files that are stored on your computer and store certain settings and data for the exchange with our website via your web browser. As a rule, a cookie contains the name of the domain from which the cookie file has been sent as well as information about the age of the cookie and an alphanumeric identifier.

Cookies enable us to recognise your computer and to make any default settings and preferences immediately available. As far as possible, the cookies we use are so-called session cookies that are automatically deleted after the end of the browser session. In individual cases, we may use cookies with a longer storage time so that your default settings and preferences can be taken into account when you visit our website the next time.

Most web browsers are set to accept cookies by default. However, you can disable the storage of cookies or set up your web browser to inform you as soon as cookies are sent. It is also possible to manually delete stored cookies in the browser settings. Please note that you may only be able to use our website to a limited extent or not at all if you refuse to save cookies or delete necessary cookies.

Insofar as cookies are not necessary for our website, we will ask for your consent to the use of cookies when you first access our website. With regard to non-necessary cookies of third-party providers, you will find a more detailed description of the third-party services we use below. The legal basis for the associated data processing, including any disclosure of data, is in each case your consent within the meaning of Article 6(1)(a) of the GDPR. Consent that has been given once can be revoked at any time with effect for the future, in particular by changing the selected settings.

The legal basis for the use of necessary cookies is our legitimate interest in the proper provision of our website within the meaning of Article 6(1)(f) of the GDPR and – insofar as contracts are concluded or performed via our website – the performance of a contract within the meaning of Article 6(1)(b) of the GDPR.

Cookie preferences may be modified at any time.

Integration of third-party services

For some functions of our website, we use services of third-party providers. These services are predominantly optional functions that you must explicitly select or use. We have concluded contractual agreements with the respective providers for the provision or integration of their services and, within the scope of our possibilities, endeavour to ensure that the third-party providers also provide transparent information about the scope of the processing of personal data and comply with data protection provisions.

Google Tag Manager

For our online service, we use the Google Tag Manager provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Tag Manager is a tag management system (TMS) used to manage tags – namely, tracking codes and associated code fragments – on our website. Google services can be integrated into a website via Google Tag Manager.

When using Google Tag Manager, a connection to Google's servers is established. As a result, the IP address of the browser used by the visitor's end device on these web pages is stored by Google. It cannot be ruled out that data may be transmitted to Google in the USA in this context and that U.S. security authorities may potentially gain access to such data. However, cookies are not set in connection with the use of Google Tag Manager.

Further information regarding Google Tag Manager and data processing by Google can be found here:

https://support.google.com/tagmanager/answer/6102821?hl=en

https://policies.google.com/privacy?hl=en

Our legal basis for the use of Google Tag Manager is your consent pursuant to Article 6(1)(a) GDPR. Insofar as necessary cookies are set, this is done on the basis of our legitimate interests pursuant to Article 6(1)(f) GDPR. Our legitimate interest consists in the management of tracking codes within our online service, which enables us to analyse the use of our online service and to improve and personalise our services.

Google Analytics

We use Google Analytics for statistical evaluation. Google Analytics is a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Within the scope of Google Analytics, Google uses cookies, among other things, for the evaluations. The type and scope of the use and evaluation of cookies are determined by Google. The information generated by the cookies about your use of the website is transmitted to a Google server and stored there. It cannot be ruled out that data may be transferred to the USA and that government authorities may thereby gain access to such data. However, by means of the standardised IP anonymisation, your IP address is first truncated by Google on servers within the European Union.

On our behalf, Google uses this information to evaluate your use of the website, to compile reports on website activity and to provide us, as the operator of the website, with further services relating to website activity and Internet usage. In addition, Google may use the data for its own purposes. Within the scope of these purposes, Google may, for example, create profiles of user behaviour or link the data with other data, for example with an existing Google account. We have no influence whatsoever on these data processing operations. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with other data held by Google. For further information, please refer to Google's privacy information, which is linked for you below.

You can prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being collected by Google and processed by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Further information can be found at https://tools.google.com/dlpage/gaoptout?hl=en and https://policies.google.com/privacy?hl=en (general information on Google Analytics and data protection). Please note that on our website, Google Analytics has been extended by the code "anonymizeIp();" in order to anonymise IP addresses by deleting the last octet.

Retargeting and remarketing

Retargeting and remarketing are technologies which allow displaying customised advertising to visitors of a certain website even after they have left that website. For this purpose, Internet users need to be recognised beyond the scope of the respective website, using cookies of the respective service providers. In addition, the user's previous usage behaviour is taken into consideration. For example, if a user looks at certain products, these or similar products may later be displayed as advertisements on other websites. This is personalised advertising which is customised to the requirements of the relevant user. Personalised advertising does not require identification of the user beyond such recognition. Therefore, we do not combine data used for retargeting and/or remarketing with other data.

We use such technologies to place advertisements on the Internet. We use the services of third-party service providers for placement of advertisements. Among other things, we use Google services which allow the automatic display of products that may be interesting for Internet users. This function is implemented by cookies. The legal basis for setting third-party cookies is Section 25 (1) of the German Telecommunications-Digital Services Data Protection Act (TDDDG); otherwise, your consent pursuant to Article 6(1)(a) of the GDPR. It cannot be ruled out that, in the course of this process, data may be transferred to Google in the USA and that US security authorities may gain access to the respective data.

For further information on this technology, please refer to Google's privacy policy at https://policies.google.com/privacy?hl=en. The installation of cookies for Google Remarketing and Google Ads Conversion Tracking can be prevented from the outset by a setting in your web browser software, by visiting https://policies.google.com/technologies/ads?hl=en and changing the relevant settings. Irrespective of the above options to prevent data processing by means of cookies in connection with Google Remarketing and Google Ads Conversion Tracking, our use of such cookies and services is subject to your express consent.

Order processing

If you place an order, we will use your personal information only within our company and our affiliated companies and the enterprise appointed to process orders.

Storage and disclosure of data upon placement of an order

For order processing, we work together with a number of enterprises which are in charge of payment processing and logistics. We make sure that our partners also comply with data protection provisions. For instance, we disclose your address data (name and address) to the relevant carrier who delivers the ordered products to you. In this case, Article 6(1)(b) of the GDPR constitutes the legal basis for data processing. Processing of your personal data is necessary for performance of the contract made with you.

We store the data for the period required to perform the contract. In addition, we store such data for the legally prescribed period in order to meet any post-contract obligations and insofar as retention periods under commercial and tax law have to be complied with. This retention period normally is ten (10) years until the end of the relevant calendar year.

Processing of payment for orders; PayPal; Stripe

Depending on the payment option selected, payments for orders may be processed with the help of a service provider.

For payments made via credit card, Apple Pay, or Google Pay, we use the payment service provider Stripe Technology Company Limited (STC), One Wilton Park, Wilton Place, Dublin 2 D02 FX04, Ireland, to whom we forward the information provided by you during the ordering process along with information about your order (name, address, account number, bank code, potentially credit card number, invoice amount, currency, and transaction number). Your data is forwarded exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. Further information on Stripe's data protection can be found at the URL https://stripe.com/de/terms.

If you wish to pay using PayPal, a link will redirect you to the PayPal website. Personal data of yours is processed in that case. This includes your name, your address, your e-mail address, possibly your telephone number as well as bank account or credit card details. Please take note of the general terms and conditions, terms of use, and privacy principles of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, which can be found at www.paypal.com.

Payment processing is based on Article 6(1)(b) of the GDPR. Processing of your personal data is necessary for performance of the contract made with you; however, you can freely select a type of payment.

Customer account

You may create a customer account for our website on a voluntary basis. All information about you and about your use of the various services is managed centrally in the customer account. This gives you the option to manage, update and, if necessary, delete all data. Where you have given your consent, the legal basis for processing the registration data is Article 6(1)(a) of the GDPR. Insofar as you register with us in order to perform or initiate a contract, the legal basis for processing the data is additionally Article 6(1)(b) of the GDPR.

Registration for the customer account

You can register for the customer account online. To create the customer account, only an e-mail address and protection by a password are required. If no password is requested or entered during registration, we will initially assign a password automatically, which you can change later. Further details can be added on a voluntary basis. In addition to registration via the website, we reserve the right to offer further registration options, to which these provisions apply accordingly.

To use the full range of functions of the customer account, it may be necessary to verify the e-mail address provided during registration. For this purpose, we will send a confirmation link to the e-mail address provided, which you must open. This procedure serves, on the one hand, to protect your data and, on the other hand, to ensure that communication regarding services, delivery status or payment status is sent to a valid e-mail address.

Collection of data via the customer account

All data regarding the use of our online services is stored in the customer account, provided that you log in with your respective customer account. This includes, in particular, personal data (name, age, addresses, delivery and payment information), vouchers, wishlists, purchase history, communication history, search and navigation behaviour, consents to individual services (such as newsletters), discount affinity, and information about focus areas explicitly or implicitly provided by the customer. We may create segments from this data and assign customers to these segments. The assignment to such segments is also stored in the customer account. Location-based data, such as your delivery addresses or your location, is stored – provided you have given your consent for this.

Your current location may be used to provide you with location-based offers. If you do not wish for data to be stored in your customer account in individual cases, you can use the respective services without using your customer account. If you wish to completely terminate the storage of data in the customer account, you can have your customer account deleted.

Use of data from the customer account

We use the stored data to process our business relationship and – provided that corresponding consent has been given – to present you with interesting and relevant offers across all communication channels used by the customer. Based on the stored data, we attempt to determine which offers are relevant to you.

Within the scope of the business relationship, we will contact you using the provided contact details when you make use of individual services. For example, you will automatically receive order notifications or delivery status updates; we will inform you in accordance with your chosen preferences. This contact may take place via e-mail, messages on your smartphone, or through other digital communication channels. In addition, you may select optional communication channels and occasions; these include, in particular, special newsletters and app messages.

Storage period and deletion

Data generated through the use of the customer account is generally stored for the duration of the customer account's existence, but can also be deleted prematurely upon request. The majority of the data can be viewed directly online and – with the exception of the e-mail address – modified or deleted. You can delete your customer account at any time by notifying us of your request for deletion, including via the general contact form. In the event of an immediate deletion, the data may not be recoverable in the event of a later re-registration.

Communication with us

There are various ways of contacting us, including the contact form on our website.

Contact form

If you wish to use the contact form of our website, we will collect the personal data that you provide in the contact form, including but not limited to your name and e-mail address. In addition, we record the IP address and the date and time of the enquiry. We process any data transmitted through the contact form exclusively for the purpose of answering your enquiry or responding to your concern.

It is up to you to decide what information you provide in the contact form. In accordance with Article 6(1)(a) of the GDPR, your consent constitutes the legal basis for processing your data.

After the matter has been dealt with, the data is initially stored in case you have any further questions. You may request deletion of the data at any time; otherwise, the data will be deleted once the matter has been conclusively dealt with. Statutory retention obligations remain unaffected in each case.

If you subscribe to our newsletter, we will use your e-mail address for our own advertising purposes until you unsubscribe. You will regularly receive information by e-mail on current topics as well as e-mails on special occasions, for example special promotions. Within the scope of the statutory provisions, you may also receive advertising e-mails from us without your express consent because you have ordered goods or services from us, we have received your e-mail address in this context and you have not objected to receiving information by e-mail. Such e-mails may be personalised and individualised on the basis of information we have about you.

For subscription to our newsletter, we use the so-called double opt-in procedure, i.e. we will only send you advertising by e-mail once you have expressly confirmed this. We will send you a notification e-mail and ask you to click on a link contained in that e-mail to confirm, in order to verify that the e-mail address provided is correct. Such verification may be omitted if we already know the e-mail address or if verification is not required for other reasons.

If you subscribe to our newsletter, your consent constitutes the legal basis for processing your data in accordance with Article 6(1)(a) of the GDPR. If we send you advertising e-mails without your express consent, our legitimate interest in direct marketing constitutes the legal basis in accordance with Article 6(1)(f) of the GDPR.

If you no longer wish to receive any advertising e-mails from us, you can revoke your consent at any time with effect for the future and/or object to receiving further e-mails without incurring any costs other than the transmission costs in accordance with the basic tariffs. Simply use the unsubscribe link contained in every newsletter or send us a message. As a precaution, we would like to point out that revocation and objection have no effect on e-mails we send in connection with order or contract processing that have no advertising purpose (so-called transactional e-mails).

Your rights; contact

We are strongly committed to explaining how we process personal data and to informing you about your rights as transparently as possible. If you want more detailed information or wish to exercise your rights, you can contact us at any time so that we can take care of your concerns.

Rights of data subjects

You have extensive rights with respect to the processing of your personal data. First of all, you have an extensive right to information and under certain circumstances may demand correction and/or deletion or blocking of your personal data. You can also demand restriction of processing and you have a right to object. You also have a right to data portability with regard to personal data that you have transmitted to us.

If you wish to assert any of your rights and/or want more detailed information concerning your rights, please contact our customer service. Alternatively, you may also contact our contact person for data protection matters.

You may at any time freely revoke your consent with effect for the future. Revocation of the consent does not affect the lawfulness of any processing performed on the basis of such consent up until the revocation thereof. In such cases as well, please contact our customer service or our contact person for data protection matters.

Insofar as the processing of your personal data is not based on consent given by you but on another legal basis, you can object to the data processing. Your objection will lead to a review and, if necessary, to termination of the data processing. You will be informed of the outcome of the review and – if the data processing is to be continued nonetheless – you will receive further information from us on why the data processing is admissible.

Contact for data protection matters

If you have any questions regarding our handling of personal data, please do not hesitate to contact us at info@fair2.me. If you have detailed legal questions or complaints, please contact our law firm:

RA Dr. Sebastian Meyer, LL.M.
c/o BRANDI Rechtsanwälte
Adenauerplatz 1, 33602 Bielefeld
Phone: 0521 / 96535-812
E-mail: datenschutz@brandi.net

Complaints

If you are of the opinion that the processing of your personal data by us does not comply with this Privacy Statement or the applicable data protection provisions, you have the right to lodge a complaint with the supervisory authority. You can also file a complaint with our contact person for data protection matters, who will review the matter and inform you of the outcome of the review.

Further information; amendments

Links to other websites

Our website may contain links to other websites. Generally, these links are identified as such. We have no influence on the extent to which linked websites comply with the applicable data protection provisions. We therefore recommend that you also refer to the privacy statements of other websites.

Amendments of this Privacy Statement

Any revision of this Privacy Statement is identified by the date specified (see below). We reserve the right to amend this Privacy Statement at any time with effect for the future. Amendments will be made, in particular, in case of technical adjustments of the website or changes of the data protection laws. The current version of the Privacy Statement is always available directly on our website. We recommend that you regularly inform yourself about any changes to this Privacy Statement.

This Privacy Statement was last revised in: October 2026